Returns & Exchanges
We want you to love your Club L London purchase, but if something isn't quite right, you have 14 days from the date of delivery to return your items for a refund. Please ensure all garments are unworn, unwashed, and still have their original tags and security ribbons attached.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all labels are intact and the return slip is included inside the parcel.
- 3.Ship the Parcel
Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 10 business days.
